To guarantee the best possible transmission quality and stability, we recommend the use of a direct LAN connection (compared to WiFi).
Before the conference, make sure that the sound and video quality of your computer/laptop is sufficient.
Please make sure you are using the latest version of your browser.
The use of Internet Explorer as a browser cannot be recommended. Further, make sure that you do not have too many tabs open in your browser.
Please check, if your browser and operating system support the use of Vimeo (here).
In order to ensure a smooth (technical) process, we kindly ask you – in case you are working with a company device (PC, laptop) in the company network (e.g. clinic, company) or with a rental device – to please clarify the following points with your IT department prior to your participation at the conference:
1. The following ports must be open:
Port 443 (https)
For security reasons, port 80 (http)
3. The following domains must not be blocked by your firewall:
Domain congress platform: dghm-digital.de
Domain programme management: program-management.conventus.de
Domain for verification: *.conventus-apps.de
Participant chat: rc-k5020a10196.qutic.com
Support chat: support2.conventus.de
For active session participants (chairs, speakers):
Please check here if your browser and operating system support the use of Zoom.
Please check that you have installed the Zoom client for meetings.
Please make sure that your internet connection speed provides 2 MB/s upload and 4MB/s download or better. You can test your internet connection here.
Please check that yoursound works well and that you can be heard clearly. You can test your settings in advance here. You can achieve the best quality by using a headset.
We advise using a laptop or desktop computer, as this will ensure the best possible presentation. The use of a mobile device (mobile phone or tablet) is of course also supported by the software.